Mobile ERP access sounds like a dream come true for yard managers and delivery teams—real-time data, fewer paper tickets, faster decision-making. But before you roll out mobile access across your operation, it’s important to take a closer look at the hidden costs that can quietly eat into your ROI.
While the convenience is real, the implementation isn’t always as simple—or as affordable—as it seems.
- Device Costs and Maintenance
Mobile ERP access requires rugged, reliable devices that can handle the harsh environments of yards and delivery routes. Off-the-shelf smartphones might not cut it. You may need to invest in:
Rugged tablets or industrial handhelds
Vehicle mounts or waterproof cases
Chargers, accessories, and spares
Add to that the cost of maintaining or replacing devices damaged on the job—dropped, cracked, or exposed to dust, moisture, or extreme temperatures.
- Connectivity Challenges (and Costs)
Construction yards and delivery sites don’t always have great Wi-Fi or cellular coverage. To ensure mobile ERP access actually works in real time, you’ll likely need to:
Pay for data plans across multiple devices
Set up mobile hotspots or network extenders
Build in offline functionality with sync-on-connect capabilities
These networking solutions aren’t always included in your ERP’s mobile app and may require additional setup or licensing.
- User Licensing and Access Fees
Many ERP systems charge per user or device, especially for mobile access. These licenses can add up fast when you consider all yard staff, forklift operators, drivers, and supervisors who need access. Be sure to check:
Whether your ERP charges extra for mobile modules
If user tiers are flexible or locked into long-term contracts
How costs scale when your workforce expands during busy seasons
- Interface Customization and Training
Most ERP platforms aren’t designed out-of-the-box for the way yard crews and delivery drivers work. You may need to customize mobile views to simplify tasks like:
Loading verification
Delivery check-ins and signatures
Real-time inventory movements
Job-site instructions and routing
Customizing these workflows often requires additional development time, especially if you want to reduce friction and keep the interface user-friendly for non-technical staff.
- IT Support and Device Management
Managing dozens of mobile devices in the field introduces a whole new layer of IT complexity. You’ll need processes for:
Device tracking and security
Software updates and bug fixes
Password resets and login support
Lost or stolen device handling
If you don’t have a dedicated IT team, you may need to bring in outside support—or risk downtime that can disrupt operations.
- Data Security and Compliance
Giving mobile ERP access to your field teams also opens up new risks around data security. You’ll need to consider:
Encrypted communication between devices and ERP
Role-based access to prevent unauthorized data exposure
Mobile device management (MDM) tools for remote wipe or lock
Compliance with customer data privacy regulations
Security issues don’t just pose a threat—they can lead to fines, loss of trust, or operational shutdowns if not handled properly.
Final Thoughts
Mobile ERP access can absolutely transform how yard managers and delivery teams work—but only if you plan for the full cost picture. From devices and licenses to training, connectivity, and security, these hidden costs can surprise even experienced operations teams.
Take a strategic approach, build in room for support and scaling, and partner with vendors who understand the day-to-day realities of the building materials world. That’s how you turn mobile ERP into a smart investment—not a sunk cost.
