How One Distributor Cut Return Trips by 60%

In the building materials distribution industry, few things are more costly than a return trip When a truck leaves the yard only to return for an additional delivery or to fix an error, it adds unnecessary fuel costs, increases labor hours, and disrupts the entire delivery schedule.

The 3 Types of Delivery Errors Most Distributors Don’t Track

In the building materials distribution industry, delivery errors can have a significant impact on your bottom line Whether it’s causing project delays, frustrating contractors, or leading to costly return trips, delivery mistakes often go unnoticed until it’s too late.

Paper-Based Delivery Systems: Are They Still Worth It?

In the modern building materials distribution industry, efficiency and speed are key to maintaining a competitive edge As technology has rapidly advanced, many distributors have adopted digital systems to streamline operations, improve accuracy, and reduce costs.

Can You Track Delivery Delays Before They Happen?

In the building materials distribution industry, delivery delays can be costly They disrupt project timelines, increase costs, and most importantly, strain customer relationships.

What Drivers Wish Yard Staff Understood About Loading

In the building materials distribution industry, loading products onto trucks is a critical step in ensuring timely and accurate deliveries While warehouse staff and yard teams are usually well-versed in loading processes, there’s often a disconnect between what yard staff and drivers expect from each other.

Yard to Jobsite in 3 Hours: Real-World Delivery Stories

In the building materials distribution industry, speed and reliability are crucial Contractors work under tight schedules, and any delay in materials can have a domino effect, delaying the entire project.

Why Your Dispatch Board is Always Behind (and How to Fix It)

A common issue many building materials distributors face is a constantly lagging dispatch board While dispatch boards are meant to help manage and track deliveries efficiently, they often fall behind in real-time accuracy, leading to delays, confusion, and operational inefficiencies.

Truck Full, Order Wrong? How to Get Dispatch Right Every Time

In the building materials distribution industry, nothing creates more frustration than a truck leaving the yard with the wrong order Whether it’s the wrong quantity, the wrong type of material, or even missing products, dispatch errors can lead to costly delays, wasted time, and disappointed customers.

From Forklift to Final Mile: What Great Delivery Feels Like

In the building materials distribution industry, delivery is the final—and often most critical—step of the customer experience Whether it’s delivering cement, timber, or roofing materials, the way materials are transported from the yard to the job site can have a profound impact on contractor satisfaction and project timelines.
Great delivery isn’t just about getting the right product to the right place; it’s about ensuring that the entire delivery process runs smoothly, with clear communication, reliable logistics, and a focus on minimizing downtime for contractors.

The #1 Mistake in Dispatch That’s Costing You Thousands

In the fast-paced world of building materials distribution, dispatch is the final step in the supply chain that directly impacts customer satisfaction, delivery efficiency, and overall profitability However, even a small mistake in the dispatch process can lead to significant financial losses, delays, and unhappy customers.

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