In the building materials distribution industry, delivery is the finaland often most criticalstep of the customer experience Whether its delivering cement, timber, or roofing materials, the way materials are transported from the yard to the job site can have a profound impact on contractor satisfaction and project timelines.
Great delivery isnt just about getting the right product to the right place; its about ensuring that the entire delivery process runs smoothly, with clear communication, reliable logistics, and a focus on minimizing downtime for contractors.