Case Study: Real Results from Demo checklist for evaluating ERP vendors

Company Overview

Name: StoneBridge Supply

Industry: Building Materials Distribution

Locations: 4 regional yards + central warehouse

Focus: Masonry, rebar, aggregates, and hardscape materials

Challenge: Selecting a new ERP system to replace outdated software and unify operations across locations

The Challenge

StoneBridge Supply had outgrown its legacy ERP system. Inventory discrepancies, limited visibility across locations, and heavy manual processes were costing time and customer trust. The leadership team began evaluating new ERP platforms but quickly felt overwhelmed by flashy demos and vague sales promises.

“Every vendor said they could do what we needed—but we weren’t sure how to tell who actually could.”

—Operations Manager, StoneBridge Supply

The Turning Point: Creating a Demo Checklist

Instead of relying on sales pitches, StoneBridge created a detailed Demo Checklist—a list of critical features and real-world workflows tailored to their business.

Their checklist covered key areas like:

Multi-location inventory visibility

Picking and staging workflows

Mobile access for yard teams

Unit-of-measure flexibility

Customer pricing by job/project

Quote-to-order speed and accuracy

Support for contractor accounts

Real-time reporting and order tracking

Each vendor demo was scored against this checklist—not just on features, but on how well the system handled their most important use cases.

The Results

Using the checklist gave StoneBridge a clear framework to compare vendors side by side. It helped their team:

✅ Stay focused on needs, not bells and whistles

✅ Ask deeper questions during demos

✅ Involve yard managers, sales reps, and accounting staff in evaluation

✅ Identify hidden gaps early (like lack of bundle tracking or job-site routing)

✅ Confidently choose a system with the right mix of power and simplicity

“The checklist gave us clarity. It turned a chaotic process into something we could measure and trust.”

—IT Lead, StoneBridge Supply

Within six months of go-live, StoneBridge saw:

40% faster order staging times

Fewer fulfillment errors across locations

Better communication between yard and sales teams

More accurate customer pricing and faster quotes

Key Takeaway

ERP demos can be overwhelming, especially when every vendor sounds the same. A customized demo checklist helps you take control of the process, ask the right questions, and choose a system based on your business—not theirs.

If you’re evaluating ERP vendors now, don’t rely on gut instinct or a slick sales deck. Build a checklist that reflects how your teams work every day—and use it to find a solution that truly fits.

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