You’ve invested in a new ERP system expecting greater visibility, faster workflows, and long-term cost savings. But for many distributors, the return on that investment doesn’t show up as fast—or as clearly—as expected. Why?
Because there are common missteps that quietly delay ERP ROI or water it down entirely.
Here’s a breakdown of those mistakes, and how you can avoid them to stay on track for real, measurable returns.
Mistake #1: Underestimating the Learning Curve
The problem:
Distributors often assume that because the new ERP is “user-friendly,” their teams will pick it up quickly. In reality, shifting from manual processes, spreadsheets, or legacy systems takes time—and patience.
Impact on ROI:
If users aren’t fully trained or confident, errors increase, adoption slows, and the system doesn’t get used the way it’s designed to.
How to avoid it:
Invest in hands-on training for every role, not just managers
Assign internal champions for each department
Allow time for users to adapt—don’t expect peak efficiency on day one
Mistake #2: Measuring ROI Too Early
The problem:
Companies start tracking ROI immediately after go-live—often during the most disruptive stage of implementation.
Impact on ROI:
Premature evaluation leads to panic, wrong conclusions, and pressure to “fix” things that aren’t broken—they’re just not fully live yet.
How to avoid it:
Wait at least 3–6 months post-implementation before measuring ROI
Focus first on adoption and data quality, then start tracking performance improvements
Set realistic short-, mid-, and long-term ROI goals
Mistake #3: Poor Data Quality from Day One
The problem:
Old systems often hold outdated or inconsistent product, customer, and pricing data. If that gets pushed into your new ERP uncleaned, it creates issues from the start.
Impact on ROI:
Your new system might technically be live, but if the data isn’t accurate, users won’t trust it—and they’ll revert to old methods.
How to avoid it:
Dedicate time and resources to cleaning and standardizing data before migration
Test sample data in sandbox environments
Set up processes to keep data clean going forward
Mistake #4: Skipping Workflow Reviews
The problem:
Some companies just plug the ERP into old processes without taking the time to optimize how things should actually work.
Impact on ROI:
You end up with modern software running outdated workflows. You miss opportunities to streamline and automate.
How to avoid it:
Map out current workflows and identify inefficiencies
Use the ERP implementation as a chance to redesign processes for the better
Get input from yard, warehouse, sales, and finance teams—where real-world issues happen
Mistake #5: Expecting ROI Without Executive and Team Buy-In
The problem:
ERP adoption is treated as an IT project, not a company-wide business strategy.
Impact on ROI:
When leadership isn’t involved or departments feel sidelined, adoption suffers—and so do the outcomes.
How to avoid it:
Involve leadership from day one and communicate the “why” behind the system
Keep teams updated with progress, wins, and changes
Celebrate milestones to maintain momentum post-launch
Mistake #6: Not Tracking the Right Metrics
The problem:
Companies often don’t define what ROI actually looks like—so they can’t measure success clearly.
Impact on ROI:
Even if the ERP is delivering value, it goes unrecognized because no one’s watching the right numbers.
How to avoid it:
Identify KPIs before go-live (e.g., order processing time, inventory accuracy, error rates, invoice cycle time)
Use dashboards and reports built into the ERP to track those metrics
Review progress regularly—adjust goals as needed
Final Thought
ERP ROI doesn’t happen by magic—it happens when expectations are grounded, teams are prepared, and processes are aligned. Avoid these common mistakes and you’ll not only speed up your return on investment, but you’ll get a system that actually helps your business grow and scale.
