Jobsite returns are part of life in the building supply world. Leftover drywall, cut lumber, unused fasteners—it all adds up. But without a recycling plan, much of it ends up in landfills, which is costly and environmentally damaging.
Creating a structured recycling process doesn’t just cut waste—it can improve profitability, reduce dump fees, and show customers you’re serious about sustainability.
- Set Return and Recycling Policies
Create a clear policy for:
What can be returned (e.g., unopened materials, clean offcuts)
Time limits on returns
Restocking fees (if any)
Recycling options for unsellable materials
This helps manage expectations while minimizing abuse of your return process.
- Designate a Return & Sorting Area
Set up a designated space in your yard or warehouse for:
Inspecting and logging returns
Sorting by condition: resale, recycling, or disposal
Storing materials until pickup or processing
Use signs, bins, or color-coded tags to keep the process organized.
- Partner With Local Recyclers
Work with local or regional organizations that accept:
Wood scraps (some may compost or repurpose)
Metal offcuts or fittings
Cardboard and packing materials
Pallets and skids
Some recyclers may offer pickups or discounted disposal fees for bulk loads.
- Resell or Reuse When Possible
Some returned materials can be:
Repackaged and sold at discount
Donated for tax write-offs
Used internally for projects or repairs
Your ERP can track condition codes or flag recycled inventory for markdown or non-retail use.
- Train Staff and Inform Customers
Make sure your team knows how to evaluate returns, document them, and route them appropriately. Provide customers with:
Return instructions on invoices or delivery slips
Recycling drop-off options
Credit procedures (if offered)
Recycling isn’t just a back-office task—it’s a customer-facing value.
- Track and Report Impact
Use your ERP or internal tracking to report:
Pounds diverted from landfill
Cost savings from recycled vs. dumped material
Most commonly returned items (to reduce future waste)
These metrics can support sustainability certifications or marketing efforts.
Final Word: Recycling jobsite returns isn’t just about saving money or looking good. It’s a long-term investment in your community, your operations, and the environment. With the right process, it becomes second nature.
