In the building materials industry, technology plays a growing role in streamlining operations, improving visibility, and enhancing customer service. ERP (Enterprise Resource Planning) systems are central to this transformation—but only if employees know how to use them effectively.
Beyond efficiency, ERP training is also a powerful way to build employee loyalty. When you invest in helping your team succeed with new systems, you create a culture of trust, respect, and growth. One of the most effective ways to do this is by building a structured ERP training library.
Here’s how to turn onboarding into an opportunity to strengthen retention and long-term employee engagement.
Why ERP Onboarding Impacts Loyalty
Too often, ERP implementation focuses on the technical rollout, leaving employees overwhelmed and unsupported. The result? Frustration, low adoption, and even turnover.
But when employees are trained with clarity, context, and consistency, they feel:
Confident in their role
Valued by leadership
Equipped to contribute from day one
A training library that supports onboarding sends a clear message: “We’re invested in your success.” That’s a loyalty-building move.
Step 1: Align Training Content with Real Job Functions
Employees are more loyal to organizations that help them do their jobs better. Build your library around role-specific tasks, not just system features. For example:
Yard and warehouse staff: inventory management, order picking, receiving
Sales teams: quote creation, pricing tools, customer account views
Admin teams: reporting dashboards, invoicing, purchase orders
When training speaks directly to the user’s day-to-day work, it’s immediately relevant—and appreciated.
Step 2: Keep It Simple, Practical, and Visual
No one wants to dig through dense manuals or sit through hour-long sessions that don’t apply to them. Build your training library with loyalty in mind:
Short videos showing real workflows in your ERP system
Step-by-step job aids with screenshots or quick-reference guides
Printable checklists for repeatable tasks
FAQs that reflect actual user questions from the floor or office
This saves time, reduces stress, and creates a better user experience—one that reflects well on your company’s commitment to its people.
Step 3: Make Training Accessible and Always Available
Loyalty increases when employees feel supported beyond their first week. Hosting your training library on an internal portal or shared drive allows employees to revisit materials any time they need a refresher. This is especially helpful during:
New process rollouts
Job changes or promotions
System upgrades
A culture that provides continued learning—not just one-time training—signals long-term investment in each employee.
Step 4: Encourage Peer Involvement
Involve experienced team members in creating or reviewing training materials. This does two things:
Builds a sense of ownership and pride among top performers
Creates more relatable content based on how work is really done
Plus, employees are more likely to engage with training that comes from trusted peers rather than a top-down directive.
Step 5: Tie Training to Career Growth
Make it clear that mastering the ERP system isn’t just a requirement—it’s a skill that opens doors. Whether it’s qualifying for a promotion, leading a process improvement initiative, or mentoring new hires, show employees that their training translates to opportunity.
When people see that learning the system helps them move forward, they’re more motivated—and more loyal.
Final Thoughts
ERP onboarding is more than a technology handoff. It’s a human moment—an opportunity to show your team that you’re committed to helping them succeed. A well-designed ERP training library reduces errors and downtime, yes—but more importantly, it builds trust.
In an industry where operational efficiency and employee retention go hand in hand, that trust is what keeps your people—and your business—moving forward.
