How to Educate Customers About Strategies to reduce packaging waste in distribution

Packaging waste is one of the most visible — and frustrating — problems on jobsites today. Contractors are demanding solutions that help them reduce trash, lower disposal costs, and meet sustainability goals.

As a distributor, you can stand out by educating your customers on waste-reduction strategies, offering smarter packaging options, and using your ERP system to track, manage, and report progress.

🗑️ WHY PACKAGING WASTE IS A GROWING CONCERN

Builders are being asked to submit jobsite waste reduction plans

LEED v4.1 includes points for waste management practices

Public projects often prohibit non-recyclable materials

Landfill and haul-off fees are rising fast

📦 Customers want vendors who help them build and clean up smarter.

✅ STRATEGIES TO REDUCE PACKAGING WASTE

Returnable crates, bins, and pallet collars

Durable containers for high-turn items like fasteners, sealants

ERP-linked asset tracking and return scheduling

Molded fiber corner protectors

Compostable wraps and pallet pads

Recyclable shrink film or straps

Reduce over-packaging by grouping SKUs into jobsite kits

Fewer boxes, less padding, optimized shipping

Add recycling instructions to packaging and invoices

Share drop-off site info or provide QR codes for return logistics

📚 HOW TO EDUCATE THROUGH YOUR ERP

Auto-Include Instructions With:

Packing slips

Invoices

Delivery emails

Build “Green Delivery” Preferences:

Offer customers the option to select reduced or recyclable packaging

Track participation in ERP for future reporting

Create Dashboards To Report:

Packaging material saved (lbs/month)

Return participation by customer

CO₂ savings from fewer trips or reused containers

📣 ENGAGE CUSTOMERS WITH CONTENT

Blog posts: “5 Ways to Reduce Jobsite Packaging Waste”

Email campaigns: “Did you know we offer compostable packaging?”

Run a quarterly “Green Partner” leaderboard based on ERP data

🏁 FINAL THOUGHTS

Helping your customers reduce packaging waste builds trust, loyalty, and operational efficiency. When you use your ERP system to manage, document, and educate, your green strategy becomes a service — not just a policy.

📞 Want help tagging reusable packaging SKUs, automating education workflows, or building customer impact dashboards? Let’s make your ERP packaging-smart.

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