How to Educate Customers About Sustainable cladding and roofing material options

Builders, architects, and developers are actively looking for sustainable exterior systems — but many don’t know which products qualify, how they contribute to LEED, or where to find documentation. That’s where you come in.

By educating your customers and making eco-friendly cladding and roofing easy to understand and quote, you build trust, add value, and differentiate yourself — especially when you use your ERP system to streamline the process.

🧱 WHAT CUSTOMERS NEED TO KNOW

Recycled content (metal, composite, fiber cement)

High SRI or ENERGY STAR rating

Low-VOC adhesives and coatings

FSC-certified wood or naturally durable materials

Lower energy use

Reduced carbon footprint

Longer lifespan = fewer replacements

LEED points and green building credits

📚 EDUCATION STRATEGIES THAT WORK

Create Learning Resources:

Green product catalogs or “Eco Exterior” brochures

Jobsite-ready wall assembly diagrams

FAQs about SRI ratings, VOC thresholds, and certifications

Run ERP-Driven Campaigns:

Segment customer lists by region or project type

Send targeted emails featuring sustainable SKUs

Include quote-ready kits with auto-attached certifications

🛠️ USE YOUR ERP TO SUPPORT EDUCATION

Tag & Filter Products By:

LEED qualification

Recycled content %

Energy performance data (SRI, U-value)

Applicable certifications

Auto-Attach Docs To Quotes:

EPDs, VOC test results, HPDs

Manufacturer statements

Warranty and performance specs

Create Pre-Built Bundles:

“Cool Roof Kits”

“LEED-Ready Wall Systems”

“Sustainable Envelope Packages”

🧾 These simplify quoting and help customers spec faster.

📢 SALES TEAM TIPS

Train reps to ask: “Are you targeting LEED, WELL, or ESG on this job?”

Highlight differences between standard and green options

Offer value comparisons, lifecycle benefits, and performance specs

🏁 FINAL THOUGHTS

Educating your customers doesn’t mean overcomplicating the sale — it means removing friction and building trust. Your ERP gives you the tools to serve up information, documentation, and solutions that help contractors build better.

📞 Want help tagging green roofing/cladding SKUs, automating quote kits, or creating education-ready product pages? Let’s make it turnkey.

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