In the fast-evolving building materials industry, digital tools like ERP systems are becoming essential to managing operations, streamlining workflows, and maintaining a competitive edge. But even the most powerful software won’t deliver results without the right people driving it. That’s why talent development — specifically, building ERP champions within your distribution team — is more critical than ever.
Why Talent Development Needs to Evolve
Traditional training methods no longer cut it. As distribution becomes more complex and technology-driven, companies need to invest in continuous learning, not just onboarding. Forward-thinking distributors are shifting from reactive training to proactive talent development strategies that nurture internal expertise, improve adoption of tools like ERP systems, and create long-term organizational resilience.
The Role of ERP Champions
An ERP champion is more than a super-user. They’re internal advocates who understand both the technology and the business. They bridge the gap between IT and frontline operations, helping to ensure the ERP system is fully utilized and properly integrated into day-to-day workflows.
Key traits of an ERP champion include:
Deep knowledge of the company’s distribution processes
Strong communication and collaboration skills
A mindset for continuous improvement
Willingness to lead by example and support others
ERP champions reduce resistance to change, drive user adoption, and often become the go-to resource for training and troubleshooting.
How to Build ERP Champions From Within
Creating ERP champions doesn’t happen by chance. It requires intentional planning and investment in your people.
Here’s how to start:
Identify potential leaders early
Look for team members who show initiative, adapt quickly to new systems, and have a solid understanding of both operations and customer needs.
Invest in targeted training
Go beyond system walkthroughs. Provide real-world scenarios, hands-on practice, and continuous access to learning resources.
Encourage cross-functional learning
ERP systems touch every part of the business. Give your champions opportunities to work with different departments and understand how data flows across the organization.
Empower them with ownership
Let champions lead training sessions, gather feedback from users, and propose process improvements. Their involvement should be visible and impactful.
Recognize and reward their efforts
Building internal champions is part of your long-term talent strategy. Acknowledge their contributions and offer paths for career growth.
Aligning Talent Strategy With Technology Investment
If you’re investing in ERP systems, you need to invest in the people who will make them work. Building ERP champions inside your distribution team aligns talent development with digital transformation — and that’s where real value is unlocked.
The future of distribution in the building materials industry will belong to companies that not only embrace technology but also cultivate the talent to use it effectively. By prioritizing people as much as platforms, you’ll build a team that’s ready to adapt, grow, and lead.
