Mobile access to ERP systems sounds like a no-brainer for yard managers and delivery teams. Real-time data, jobsite updates, digital signatures, and streamlined workflows—what’s not to love? But while the promise of mobile ERP is strong, there are hidden costs that many construction suppliers overlook until they’re deep in the rollout.
If you’re thinking about enabling mobile ERP access for your yard or logistics teams, here are the real-world costs and considerations you need to factor in.
- Device Management and Compatibility
Mobile ERP access requires devices—phones, tablets, or rugged handhelds—that can handle the software. But ERP mobile apps often have specific OS and hardware requirements. That means you might end up:
Replacing outdated devices
Upgrading to more rugged (read: expensive) models for outdoor or dusty environments
Dealing with inconsistent performance on cheaper or older hardware
Add in chargers, mounts for forklifts or trucks, and mobile cases, and the costs start creeping up fast.
- Data Connectivity and Usage Costs
Delivery drivers and yard staff work across job sites, remote areas, and warehouses where Wi-Fi isn’t always reliable. So you’ll need mobile data plans—possibly with high usage caps if the ERP app syncs large amounts of data, photos, or documents.
Even worse: weak coverage can slow down workflows, causing delays and frustration if the ERP can’t load or save changes in real-time.
- Licensing Fees and User Costs
Many ERP providers charge extra for mobile access—either per user, per device, or as an add-on module. What seems like a simple expansion of your ERP footprint can quickly turn into an unexpected line item in your budget.
Also, don’t forget user-based pricing: if you’re adding dozens of yard workers, drivers, or seasonal hires, those licenses can add up fast.
- Training and Workflow Adjustment
Your field and yard teams are experts at moving materials—not necessarily using mobile software. Mobile ERP adoption often requires:
Hands-on training sessions
Adjustments to how work orders, inventory picks, or deliveries are handled
Clear SOPs to avoid data errors (especially if offline mode is used)
The time spent training and adjusting processes is a cost in itself—and often underestimated.
- Security and Access Control
Mobile access opens new doors for efficiency—but also for risk. Lost or stolen devices, weak passwords, or unsecured app access can all lead to data breaches.
You’ll likely need to invest in:
Mobile device management (MDM) software
Role-based access controls
Remote wipe capabilities
IT time for monitoring and enforcement
Security isn’t optional—especially if your ERP handles pricing, inventory, and customer data.
- Ongoing Maintenance and Support
Mobile access doesn’t stop with setup. You’ll need to:
Keep apps updated across devices
Troubleshoot sync issues or crashes
Support teams when something “just doesn’t load” in the field
Replace devices that get damaged, lost, or outdated
Each of these adds time and cost to your operations—and can cause workflow disruption if not managed proactively.
Final Thought
Mobile ERP access can absolutely transform how your yard and delivery teams operate—but only if you go in with eyes wide open. From hardware and data to licenses and training, the hidden costs can erode ROI if you don’t plan ahead.
Work with an ERP partner who understands the realities of field operations in the building materials world, and you’ll be better positioned to balance convenience with cost—and avoid nasty surprises down the line.
